Customer Business Manager

How You Will Contribute

• Optimize customer sales performance and profitable volume growth via distribution, new product platforms, trade promotion optimization using all available tools for each customer.
• New Business Development: Identify new opportunities at accounts to sell ideas to customers.
• Private label business development: contact for all touchpoints and timing.
• Lead, manage, and coach the Broker community to increase LOF share of mind and execute LOF strategy.
• Create customer specific annualized trade and marketing plans that are aligned with LOF strategy and objectives.
• Drives sales strategy and course corrective measures necessary to deliver budgeted goals.
• Develop customer plans into Broker and Store level strategies that drive improved merchandising and distribution results.
• Create, execute, and track store level merchandising and distribution goals specific to each customer and Broker via a pre-determined scorecard.
• Delivery of forecast accuracy targets.

About YOU

• Bachelor’s degree in Business Administration, Marketing or related field required.
• Minimum 4 years’ experience in the food and beverage CPG industry in a similar role.
• Excellent communication and interpersonal skills.
• Strong analytical and problem-solving abilities.
• Ability to manage multiple projects and meet deadlines.
• Proficiency in CRM software and Microsoft Office Suite.
• Experience with Salesforce and PX Software preferred.
• Availability to travel up to 75%.

Desired Attributes:

• Leadership: Ability to lead and motivate a team.
• Customer Focus: Strong commitment to customer satisfaction and relationship building.
• Strategic Thinking: Ability to develop and implement effective business strategies.