Coordinator Customer Compliance

Munster, IN
Posted On:

What YOU will do

  • Ensure on-time orders for total organization and work with sales team on action plans for compliance to lead teams for out-of-compliance situations.
  • Assist in EDI set-up, testing and implementation for new trading partners and expanded EDI capabilities for existing trading partners (Food Safety Modernization Act mandates traceability of shipments (ASNs).
  • Back-up for both LOF and Wellshire order processing.
  • Review, resolve, and report weekly on overages, shortages, and damage deductions for LOF and Wellshire orders.
  • Research and analyze deductions to determine legitimacy and validity.
  • Review contracts and customer-specific program documentation.
  • Identify opportunities to streamline deduction management processes.
  • Ensure all deductions and resolutions comply with company policy and audit standards.
  • Maintain detailed records of deduction tracking, reconciliation, and adjustments.
  • Process repay requests for disputed deductions, following customer specific guidelines and processes.

About YOU

  • Associate’s degree in Accounting or Business or related field from a four-year accredited college or university preferred.
  • Three to five years’ experience in accounting or accounts receivable, with a manufacturer or consumer goods company preferred.
  • Knowledge of a Microsoft Windows computing environment with proficiency in Microsoft Excel, Word, and Outlook required.
  • Knowledge of ERP system required.
  • Demonstrates an assertive attitude.
  • Excellent written and verbal communication skills.

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